Frequently Asked Questions

Think of our website as a sneak peek.

Most of our pieces are European, and sizing can vary quite a bit across collections. We carry just a few of each style, making every piece feel special. That’s why we love helping you find your perfect match in person.

Online, you’ll find a curated selection of our jewellery, accessories, and a few standout wardrobe pieces. Can’t stop thinking about something you saw on the website? Drop us a line—we’ll do our best to make it yours.

At The Showroom, we believe that if you’ve invested in a cherished piece, it’s the perfect time to pair it with something fresh for a complete new look. While most items can be transformed with a few alterations, others are best donated for someone else to love them. We're here to offer our expert honest advice.

While we strive to keep our website updated with the latest styles, availability can vary, as many of our collections are limited edition and we only receive a small quantity of each piece. If you see something you love, feel free to reach out to us—there’s a good chance we either have it in-store or can special order it for you if it’s still available from the designer. We also encourage you to inquire about other colors or sizes that may not be listed online. Our website serves as a preview of our curated collections, and we’re happy to assist with any questions or availability.

Nothing is “out of style” at The Showroom—your style is always on trend. Slim-leg pants are a versatile, flattering choice that work effortlessly with softer, looser tops. If you're unsure about embracing wider leg pants, you don’t have to go all the way—try a style that’s slightly wider than your usual slim fit for a balance that feels more flattering. With so many options in every shape, fit, and price range, we can help you find the perfect pair that feels just right for your body. Visit us for a fitting and let’s find your new favourite style.

Nearly all of our collections are gentle-care, machine washable, as it helps maintain the fabric's integrity and longevity. European designers often favour washable fabrics because they last longer and are more environmentally friendly.Simply refer to the washing instructions on the label for the best care and we can always provide detailed care instructions so you can enjoy your investment for years to come.

Of course! At The Showroom, we’re passionate about helping you create a wardrobe that truly reflects your style. If you have pieces at home that you’d like to refresh or update, we’d be happy to offer suggestions on how to pair them with items and keep it current. Whether it's adding a statement accessory or finding the perfect complementary piece, we can help make those items feel new again.

We live for it! We offer personalized styling services to help you find the perfect wardrobe pieces for your lifestyle, body type, and taste. Whether you’re looking to update your wardrobe, find that special outfit for an occasion, or simply want some expert advice on styling, we’re here to help. Book a private styling appointment, and let’s work together to build a collection of outfits that coordinate and make you feel your absolute best.

We pride ourselves on offering a wide range of sizes to accommodate a variety of body types. Our collections typically range from size 4 to 18, but we can often request special sizes from designers if they are available. If you’re looking for a specific size or fit, please contact us—we’re happy to help. remember you're not likely going to be the same size across all collections. Remember, size only a number.

To stay informed about the latest arrivals, special promotions, and exclusive events, we invite you to sign up for our newsletter. Our newsletter is the best way to get early access to new collections and exclusive offers. We also encourage you to follow us on social media for updates and styling inspiration and our new "Outfit of the day" series.

Yes, we offer professional alterations to ensure that your clothing fits you perfectly. We are excited to welcome Reshma to our team doing expert alterations and tailoring so we can assure each piece has that perfect custom fit.